Formal vs Informal Communication in the Workplace: Unveiling Differences
Difference between Formal and Informal Communication
Formal Communication
A set of principles is followed
A secret can be maintained, adhering to professionalism
Written communication is predominantly used
It can be time-consuming
Informal Communication
There are no rules
Secret can be spurred in the heat of the moment
It is more of oral communication
It is prompt and quick
Formal Communication: The Power of Structure
Formal communication refers to the structured, official communication channels within an organization. Its most standout characteristic is adherence to established protocols, rules, and hierarchical structures.
Here are some key structural features of formal communication:
Written correspondence
Written correspondence is a core component of formal workplace communication that usually relies on mediums like emails, team chat apps, memos, reports, and official documents.
Written formal communication is one of the best ways to ensure clarity and accuracy and provide a documented record of important information. By using written communication mediums, formal communication minimizes the risk of misinterpretation or confusion that can arise in verbal exchanges.
Written correspondence allows for precise and structured communication, enabling you to convey complex ideas effectively. It is a reliable reference for future use, maintaining transparency and facilitating workplace accountability.